Charlie Retts, Ed.D., has been teaching as an adjunct faculty member for over 24 years at a variety of universities in Arizona. His professional career includes 24 years of management and leadership experience in Staffing, Training, Residential Customer Services, and Commercial Customer Services at Sperry Aerospace and Salt River Project Water and Power in Phoenix, Arizona. Before moving into this industry he started his career as a Dean in Student Affairs at Bethel University in St. Paul, Minnesota.
International experience includes providing management training for the Government of Egypt and National Panasonic in Tokyo and Osaka Japan.
Charlie has an Ed.D. in Higher Education with an emphasis in human resources and adult learning from Nova Southeastern University, a Master of Arts in Student Development from Azusa Pacific University, a Bachelors in Science. in Communications from Arizona State University, and an Executive Management Certificate from Carnegie-Mellon University.
His latest publication was a co-authored article in Nurse Leader (2012) focusing on Heartfelt Leadership with his wife who is a current Director of CCO for Banner Hospitals in Phoenix and a graduate of Grand Canyon University's Masters in Nursing Leadership program. Heartfelt Leadership has also been the focus of his current consulting contracts in business.
How has facilitating online courses at GCU helped you find your purpose?
My purpose in life has always been to influence others to have a fuller, more productive, and valued life. Teaching at Grand Canyon University has given me the opportunity to expand that role and purpose for my life. As an online faculty member for GCU I have had the opportunity to influence professionals that are making a difference all over the world. It has been exciting to have the opportunity to make a difference in their lives.
What is one effective teaching strategy you use in our online classes?
I guess that over the years I have developed a number of strategies to facilitate adult learning...including studying adult learning in my Ed.D. Program. I think that being online every day, always calling the students by name, providing personal insights and not just educational insights, and taking their comments seriously in the Discussion Questions has helped me make a stronger connection. Managing others and being in leadership positions over the years I have understood that every adult wants to be valued in this life and the fact is that many of them do not. Being authentic in developing a professional online relationship with each student has been very important to me.
What is a GCU online student success story you can share?
I think that the biggest success stories for me are when a student tells me that my class was the one that motivated them to stay true to their original commitment to get an Ed.D. Degree. There are many times, throughout this program, when you know that students are re-evaluating that original commitment and they need a little encouragement to re-commit to their original goal.