Frequently Asked Questions

For what specific subjects does the CLA provide tutoring? 

Tutoring is provided for the following subjects:

Undergraduate 
  • Writing
  • Statistics
  • Accounting
  • Economics
  • Finance
  • APA Formatting
  • Physics
  • Organic/Inorganic Chemistry
  • Biology and Health Sciences
  • Pre-Nursing
  • Math (basic math, college algebra, trigonometry and calculus)
Graduate
  • Writing
  • Statistics
  • Early Accounting and Finance courses
Doctoral
  • Tutors are happy to assist with spelling, grammar and continuity, but do not address subject matter, content or sentence structure.
  • Statistics tutoring is available, but limited.  Much of the help at the doctoral level initiates from professors and progresses with self-study using researchable external sources. 

Are the CLA services free?

Yes, the services provided by the CLA are free to any GCU student enrolled in classes either online or at our campus. Tutoring is provided mostly for undergraduate-level courses, but some graduate-level coursework can be accommodated.

How many times per day/week can I work with a tutor?

Based on availability, students may receive two 30-minute sessions of free tutoring with a peer tutor per day, when the tutoring center is open.

What software is used for online students during the session with their tutor?

Online tutors use three software programs:

Vyew and Scribblar - These are used for math and sciences and include a white board that can be shared visually and use with drawing tools.

Titan Pad- Used for paper editing. Allows students and tutors to share assignment text and make revisions as they move throughout the session.

What are the hours of operation for the CLA?

Summer Schedule:

Monday - Thursday 8 a.m.- 8 p.m. MST
Friday 8 a.m. - 5 p.m. MST
Saturday 10 a.m. - 4 p.m. MST

Spring and Fall Semester Schedule:

Monday - Thursday 8 a.m.- 10 p.m. MST
Friday 8 a.m. - 5 p.m. MST
Saturday 10 a.m. - 4 p.m. MST

The Center for Learning and Advancement is closed Sundays and most holidays.

Do I need to book an appointment with a CLA tutor, or can I just call or walk in?     

Booking an appointment is the best way to ensure a CLA tutor is available to work with you, whether online or in person. If you are a campus student and need immediate assistance, you can walk into the CLA and a tutor may be available at that time to answer questions, but availability is usually based on cancellation of an existing appointment.  To increase your chance of finding an available tutor for walk-ins, walk-in hours are posted on Facebook at the GCU Nerd Herd Events page.    

We also send text messages when others cancel their appointments on short notice.  To receive updates on walk-in availability, visit the Remind101 page. If another student cancels an appointment or if a tutor has availability, the Remind101 text messaging system will text you the available time and the name of the tutor

How do you book an appointment with a CLA tutor online?

Tutors can be scheduled online.

What do I do after I have booked a tutoring session?

After you've booked a timeslot, you receive a confirmation email with the date and time for which the appointment was booked. If the session is face-to-face, come into the Center during your scheduled time and the tutor will be there and ready to work with you. If the session is online, the tutor will call you at the scheduled time.

What is ThinkingStorm?

ThinkingStorm is an external provider who specializes in online tutoring services for students in specific academic areas. GCU gives 10 (ten) tutoring hours of ThinkingStorm per calendar year January to December. To access the ThinkingStorm tutoring option, just click the ThinkingStorm icon inside your Student Portal.

If I have a question about an assignment, who should I call first?

We recommend the following steps for the best and fastest results:

  • Contact your professor first.
  • If your need is more immediate, contact your colleagues in your classroom. Helpful fellow learners often answer short questions within minutes or hours of posting a question in your classroom.
  • If you still require assistance on longer questions, book a tutor.
  • For times when we are not able to assist you, GCU arranges for 10 hours of free tutoring for each student through ThinkingStorm. Access ThinkingStorm through the Student Portal using the hyperlink at the bottom of the portal's opening page.

What is the cost per hour/session for ThinkingStorm after you have expended your 10 free hours?

Rates range from $12-32 per hour depending on the subject matter.

What are the hours of availability for Thinking Storm?

Their hours depend on which content you are seeking.  Check the Thinking Storm website for current schedules.

What are the qualifications of the tutors?

Our tutors have taken and received excellent grades in the courses they tutor, are majoring in the subject areas listed, have been referred by faculty, or teach the course as adjunct faculty. Additionally, all tutors are now required to pass an introductory test to assess their level of understanding in their subject area.

How are the tutors evaluated?

The tutors are required to attend initial and follow-on training discussing proper tutor methodologies, effective communication and subject specific learning strategies. Tutors are monitored and evaluated by their peers as well as supervisors on a weekly basis.