Technical Requirements

Technical Requirements

Students and faculty participating in online and traditional web-enhanced courses must have access to the following minimum hardware and software:

*We are working on optimizing our online learning system for mobile devices. Until this optimization is complete, some functions may not be fully available and system navigation may appear different on your mobile device than on your computer. Some error messages may intermittently appear about your mobile browser not being supported.

**Please note that most mobile devices, including tablets, smart phones and PDA devices, as well as many eBook reader devices, do not support eBook (PDF) files with embedded digital right management (DRM) restrictions that require connecting to a live server for authentication.

Microsoft Windows PC Requirements

Hardware

  • Operating System:
    • Windows XP (SP2 or SP3), or newer (minimum requirement)
  • Processor Speed:
    • 800 MHz Pentium III, or equivalent/better (minimum requirement)
  • CPU Memory:
    • 512 MB of RAM or more (minimum requirement)
  • Internet Connection:
    • Cable Broadband or DSL (minimum requirement)
  • Internet Browser:
    • Internet Explorer 8.0 or greater; Mozilla Firefox 8 or greater, Google Chrome 14.0 or greater (minimum requirement)

*For Windows 8 users. Please do not use Internet Explorer 10. This release has known issues that will interfere with class operations.

**Windows RT is not yet compatible.

  • Internet Browser Configuration:
    • Pop-Up Blocking disabled
    • JavaScript Enabled
    • AJAX Enabled
    • Adobe Flash Player 10 or higher
  • Java Runtime Environment:
    • Version 6 (build 1.6.0) or higher (minimum requirement)
  • Hard Disk Space:
    • 500 MB Free (minimum requirement)
  •  Audio Card:
    • 24-bit or better (minimum requirement)

Software

  • Please note that Microsoft Works is not a valid alternative
  • Microsoft Office Suite 2007 or higher (Word, Excel, PowerPoint) (minimum requirement) 
  • Microsoft Office Suite 2007 or higher (Word, Excel, PowerPoint) (minimum requirement)
  • Windows Media Player 12 or newer (minimum requirement)
  • Adobe Acrobat Reader 10 or newer (minimum requirement)
  • An updated anti-virus software

Macintosh Requirements

Hardware (minimum requirements)

  • Operating System:
    • OS 10.4 (minimum requirement)
  • Processor Speed:
    • 800 MHz G4, or better (minimum requirement)
  • CPU Memory:
    • 256 MB of RAM or more (minimum requirement)
  • Internet Connection:
    • Cable Broadband or DSL (minimum requirement)
  • Internet Browser:
    • Apple Safari 5.1 or greater, Mozilla Firefox 8 or greater, Google Chrome 14.0 or greater (minimum requirement)
  • Internet Browser Configuration:
    • Pop-Up Blocking disabled
    • JavaScript Enabled
    • AJAX Enabled
    • Adobe Flash Player 10 or higher
  • Java Runtime Environment:
    • Version 6 (build 1.6.0) or higher (minimum requirement)
  • Hard Disk Space:
    • 500 MB Free (minimum requirement)
  • Audio Card:
    • 24-bit or better (minimum requirement)

Software

  • Microsoft Office 2008 Suite (Word, Excel, PowerPoint) (minimum requirement)
  • Adobe Acrobat Reader 10 or newer (minimum requirement)
  • Updated anti-virus software

If you have any questions regarding the technical requirements, please contact technical support.

Discounts may be available for select softwares. Click for more information.

Connect with Tech Support

        Facebook         Twitter 
        Facebook      Twitter

Connect with Tech Support

Speak with a live representative and have your question answered now!


Representatives are available:
Mon. - Fri.: 6 a.m. - Midnight
Sat. - Sun.: 7 a.m. - Midnight
all times MST




Click here to view your timezone.

 

Facebook   Twitter
Facebook Twitter

 

GCU on iTunes
Check Out GCU on iTunes

 

Software Discounts
Discounts may be available for select software. Click for more information.

 

Comment on Our Service
Take Survey