Despite the inherent difficulties of qualitative research, the outcomes of these studies are necessary to increase patient care and patient satisfaction. Patients in a study must be seen as partners in research. Their experiences must be appropriately documented and analyzed to provide high-quality findings. The benefits of qualitative research in healthcare include:2
- Firsthand documentation of patient experiences
- An overview of suggestions for improvement
- The ability to detect common concerns and desires associated with the quality of care
- Information about what matters most to patients
- The opportunity to identify obstacles to growth and change
The research conducted can provide a base of knowledge from which to determine avenues of growth or change. While quantitative research provides a statistical base of correlative or casual data, qualitative research provides highly detailed, personal accounts of individual experiences. A comprehensive description of the research method and participant demographics also helps subsequent researchers recreate or expand on the research conducted.