Professionals in hospitality oversee daily operations and provide outstanding customer service to promote the success of resorts, hotels and other establishments. Earning a hospitality degree can prepare you for a rewarding career in this thriving industry. To help decide if a career in resort management is right for you, consider the following questions.
Do You Perform Well in Leadership Roles?
Resort managers must have the ability to guide staff through trainings, and activities and know how to respond to guest complaints. Problem-solving and effective leadership is needed to ensure a comfortable guest experience. Effective and organized leadership allows staff to quickly prepare for events, coordinate room service routines and carry out the countless other activities that ensure a comforting guest experience.
Do You Aim to Work in a Diverse Environment?
One feature that draws people to resort management is its multicultural environment. Many people travel to experience other cultures, so when you work in hospitality you have the benefit to engage with people from all over the world. You'll likely work alongside others who appreciate different cultures and come from other backgrounds, so every day can feel like a cultural exchange. This diverse environment makes for a respectful and enriching work environment.
Are You a Strong Communicator?
Resort management staff must be friendly, outgoing, customer service-oriented and have the ability to work with guests and staff from around the world. You will need to oversee any number of activities depending on your specific position. You may be responsible for managing resort staff, custodial services, dining services and more. This wide range of management responsibilities requires you to have strong communication skills and the ability to think on your feet.
Do You Thrive in a Non-Traditional Work Environment?
Does the thought of a 9-to-5 job bore you? Are you interested in a management position with non-traditional hours? Resorts are open 24 hours per day, providing the opportunity for management positions that work outside of typical hours. Resort property management may work on-call or full-time, making for varied shift opportunities. The responsibilities of a manager working the day shift varies from the focuses of the night shift manager. If you enjoy a flexible schedule or want to work irregular hours, then this career track might appeal to you.
If you are interested in working in the hospitality industry as a resort manager, consider earning a Bachelor of Science in Hospitality Management degree at Grand Canyon University. This degree program offers a strong foundation for a career in hospitality practical hands-on experience. To learn more about the Colangelo College of Business, click on the Request Information button at the top of this page.
The views and opinions expressed in this article are those of the author’s and do not necessarily reflect the official policy or position of Grand Canyon University.