What Is Business Information Systems (BIS)?

A business information system (BIS) is a structured framework that combines technology, people and processes to manage and analyze business data for informed decision-making. Its purpose is to improve efficiency, support strategic planning and enhance overall organizational performance.

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Read time 4 minutes

GCE Editorial Team

Published on May 28, 2025

Business information systems (BIS) are connected information resources that, combined, support a business’ decision-making processes through the collection, analysis and dissemination of data. BIS can also refer to the field, study and practice of how information and communication technologies can be utilized in all different types of companies within different industries to improve business processes.

The Bachelor of Science in Business Information Systems degree program at Grand Canyon University explores the use of technology to solve problems in the business world. BIS is a multidisciplinary field that brings together elements of computer science, information technology, project management and others.

What Is the Purpose of a Business Information System?

While BIS refers to a field of study and a practical approach to business operations, BIS can also refer to the actual system itself. These systems, often interconnected and complementary, are comprised of IT hardware, software, networks and system users.

Virtually any department within an organization may rely on BIS to support its critical functions. One of the most common purposes of BIS is to store vast amounts of data, such as data pertaining to customer demographics, for example.

BIS can also be used to analyze that data, which in turn supports organizational decision-making. Analyzing customer data, for example, can allow businesses to make smarter decisions about which products to launch and which to shelve. In short, BIS is used to improve organizational efficiency and to facilitate meeting revenue targets.

Understanding BIS in Practice and the Concept of a System

BIS might seem high-tech, but it’s actually not a new concept. The concept of a BIS has pre-digital-era roots. For example, a paper-based filing system used at a business office could be considered a BIS. Today, however, BIS are usually complex computer systems that are increasingly reliant on advanced and emerging technologies, such as artificial intelligence.

How do information systems benefit businesses? It can be helpful to envision the benefits of BIS through the lens of specific examples of information systems:

Customer Relationship Management (CRM) Systems

A CRM is a common example of a BIS. It is a centralized platform that facilitates interactions between the organization’s employees or representatives and its customers. A typical CRM contains reams of customer data, such as a customer’s contact info, purchasing history and feedback.

Executive Support Systems

An executive support system is designed with the needs of high-level executives in mind. It brings together all relevant internal and external data, such as organizational performance, competitor activities and trend forecasts. These examples of information systems help executives make more informed decisions that will shape the direction of the company.

Transaction Processing Systems

A transaction processing system is designed to handle the workload of the business’ day-to-day operations. For example, this type of system can track and monitor inventory, process orders and process payment information.

Management Information System

A company can use a management information system to organize all its financial statements, performance data and inventory reports. Reports and statistics can reveal key data about sales, expenses, inventory levels and similar key performance indicators.

Business Collaboration System

All organizations rely on internal communication and collaboration to carry out daily operations and execute projects. Business collaboration systems are designed to allow for seamless interdepartmental communication, collaboration and information sharing. Through these systems, individuals and different teams can work together on various projects using technologies like video conferencing, instant messaging, document sharing and project management software.

Business Information Systems Degree Overview

If you’re excited about the potential of technology in general and BIS, in particular, to transform business operations and improve efficiency, consider enrolling in a BS in Business Information Systems degree. Students who enroll in this program take courses that teach the competencies necessary to succeed within this field.

The business theories and concepts in this program include management, accounting, economics, statistics and various marketing concepts. Students are also immersed in courses that focus on technological information, such as database management, programming and IT project management. These two elements, business and technological information, work together to prepare graduates to tackle modern challenges in business and management confidently.

Skills Needed for Information Systems

A degree in business information systems teaches graduates the knowledge and skills needed to develop and implement information systems in business environments. During your degree program, you will examine some fundamental IT skills such as networking technologies, database management, basic and advanced computer programming, data mining and systems architecture.

This degree program also teaches the soft skills helpful for a range of work environments, such as organizational and interpersonal behavior, project management, problem-solving, change management, legal, ethical environments of business, planning and organization. These types of skills support the interpretation of employers' informational needs and translation of them into business applications while working with a range of other specialists.

BIS is a diverse field with numerous career opportunities and areas of specialization. Different careers within BIS require different types of skills. In general, however, a professional working in computer and information management could benefit from skills such as:¹

Analytical reasoning
Strategic plan development
Computer and technology skills
Communication skills
Decision-making skills
Leadership
Problem-solving abilities

Career Opportunities for BIS Graduates

A degree that focuses on BIS can prepare you to pursue a variety of careers in the business and information technology world. Some of the career possibilities that may interest you include:

Computer and information systems managers: This is a managerial position within a company that is responsible for directing and controlling computer systems, as well as making sure that they are working as effectively and proficiently as possible.
Database administrator: This is an administrator who is responsible for the performance, integrity and security of a database.
Information security analyst: These analysts are responsible for planning security measures and protecting the company’s computer network and system from hackers, malware and other cybersecurity threats.

Enroll in the Business Information Systems Degree Path at GCU

Prepare for a range of technological roles by earning your information systems degree at GCU. Apply for the BS in Business Information Systems degree, offered by the Colangelo College of Business. Get started today by filling out the form on this page to connect with a university counselor.

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